FAQs
Q: Do you offer free shipping?
A: Yes! We offer free shipping on all orders.
Q: Can I track my order?
A: Yes! Once your order has shipped, we will send you a tracking number so you can monitor its progress.
Q: What payment methods do you accept?
A: We accept all major credit cards through our merchant service provider
- Amex
- Cartes Bancaires
- Mastercard
- Visa
Q: Are your products true to size?
A: We strive to provide accurate sizing information for each product, but please note that some items may run smaller or larger than expected. We recommend checking the sizing chart for each product before making a purchase.
Q: What should I do if my item is damaged or defective?
A: We apologize for any inconvenience! Please contact us at information@sheinbands.shop with your order number and a photo of the damaged/defective item. We'll be happy to assist you with a replacement or refund.
Q: Can I cancel or modify my order?
A: If you need to cancel or modify your order, please contact us as soon as possible. If your order has already been processed and shipped, we won't be able to make changes.
Q:HOW SECURE IS MY PERSONAL INFORMATION?
A:The Our Store sticks to the most noteworthy industry principles to safeguard your own data when you check out and buy from our internet-based store. Your Visa data is scrambled during transmission utilizing secure attachment layer (SSL) innovation, which is generally involved on the Web for handling installments. Your Mastercard data is simply used to finish the mentioned exchange and isn't in this way put away.